Our Customers

Condominium Property Manager:

"...we are very pleased with the quality of service your company provides... your responsiveness and the way you conduct business..."

We want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come.


Media Production Company:

"...daily janitorial services, seasonal carpet cleaning, tile refinishing and window cleaning, all with great results at fair prices."

For almost five (6) years, we have contracted with Steve Fosnot and Environment Control to meet our building cleaning needs, including daily janitorial services, seasonal carpet cleaning, tile refinishing and window cleaning, all with great results at fair prices. We highly value the service they provide and have no reservations about recommending them to other businesses in need of a professional, quality cleaning service.

We appreciate that Environment Control maintains consistent quality from night to night and, should a problem arise, they take the necessary actions to resolve it effectively and promptly. My view on evaluating individuals and businesses from a service perspective is not 'Are they perfect?' (since no one is) but rather 'How quickly and thoroughly do they correct errors or omissions should they occur?' While it is an infrequent occurrence, Environment Control achieves the highest marks in correcting problems and keeping us loyal and happy.

We find the Environment Control staff to always be pleasant, professional, personable. They are willing to adjust to our changing needs when they arise and they constantly strive for customer satisfaction through consistent quality.

I highly recommend Environment Control for your building maintenance services.


Manufacturing Companies:

"...it is a pleasure to have confidence in the quality of work being provided."

I have worked with many building maintenance and custodial services companies throughout my career and have seen several promises short lived and service levels quickly taper off to unacceptable levels. This was not the case with Environment Control.

They provided the highest level of professional services for our building and never deviated from their commitment. Their staff was friendly, courteous and discreet. Their system of self auditing and reporting their work is very thorough and impressive.

I would like to present this letter of recommendation to commend Environment Control for the high quality service provided to our facility.

We have had janitorial service with various companies over the years and it is a pleasure to have confidence in the quality of work being provided. Any areas of concern are noted in the correspondence notebook and dealt with promptly.

Environment Control is also providing our floor care that includes carpet and tile. They are competitively priced and provide the detail required. They thoroughly inspect the work and rework any areas that are below the expected level of quality. They work closely with us to provide the extra detail required in our facility within the confinement of our production schedule.

I would highly recommend your services to anyone who may be considering Environment Control as their next cleaning and floor care company.


Real Estate Offices

"...your great communication has been a big part of your excellent service..."

I am writing you a letter to let you know that we have been very satisfied with the service that Environment Control has provided for the past year and a half. Both of our offices been cleaned & maintained beyond our expectations. I believe that your great communication has been a big part of your excellent service. I also wanted to let you know that I have recommended your services to our other locations as well.

We have contracted with Environment Control to clean our 8000 square foot office and replenish our paper and soap products for 4 bathrooms. We have found them to be prompt, reliable, and responsive to our varying requests. We made the decision to contract with a small, independently owned company so that we would have easy access to the "decision makers" and could count on our opinions and requests being honored.

I am happy to recommend them as a reliable cleaning company.

We have been using Environment Control as our cleaning service for close to a year and I am proud to say that we are very pleased with the service they provide. We have many offices with numerous agents all with their own quirks within our business which can make cleaning difficult, but the staff handles everything professionally, nothing has ever moved out of place or missing.

The log book provided is a very effective way of communicating with the cleaning staff. They can let us know if something is needed and we can order it and have it here before the next service date. Also we are able to let them know when and if something extra needs to be done and it will be completed when we arrive back at work on Monday.

As broker/owner, I highly recommend Environment Control as a reliable and professional cleaning service.


Medical & Lab Facilities

"Environment Control worked very closely with us ... to follow stringent processes as required for both HIPAA compliance and infection control..."

"... on many occasions, [they] performed duties above and beyond to ensure that our patient satisfaction remains high and exceeds our employee's expectations."

I would like to thank you for the wonderful service you've provided over the last 4 years. Your crew is comprehensive and thorough in their attention to the cleanliness of our office. When small issues arise, Environment Control managerial staff is eager to listen and solve any problems. It is rare to find such a dedicated company truly interested in what the customer has to say. I appreciate your services and will recommend you to others.

Environment Control has been providing janitorial services at our 6 different medical locations since June 2005. The responsibilities include housekeeping, upholstery cleaning and carpet cleaning.

Environment Control has worked very closely with the facilities team to establish guidelines and to follow stringent processes as required for both HIPAA compliance and infection control. Environment Control has, on many occasions, performed duties above and beyond to ensure that our patient satisfaction remains high and exceeds our employee's expectations. Environment Control has a strong management team who not only understands the needs of the customer but also is responsive and thorough.

I would highly recommend Environment Control for their professionalism and integrity.


Financial Institutions:

"...we have used EC for approximately 5 years and have experienced excellent service and maintenance during this time..."

This is a letter of recommendation for you to use that states we have used Environment Control for approximately 5 years and have experienced excellent service and maintenance during this time. Your company continues to provide a high standard in the maintenance of our branch both inside and out.


Property Management Firm:

"...quick to respond to any issues or concerns that need attention and always treat me and my tenants with respect ..."

This letter is to acknowledge the consistent high quality janitorial service provided by Environment Control. They are highly professional in all of their dealings, quick to respond to any issues or concerns that need attention and always treat me and my tenants with respect and care.

Since handing over the our building to them, my tenants have been very pleased with the improved quality of cleaning. I highly recommend them to any building owner or manager who is looking for a dependable and quality cleaning company.


Construction Company:

"It is unusual for a company to call and check in just to see if everything is going well. Your company has done that consistently since we began with you."

This letter is to let you know how happy we have been these last three years with your service.

It is unusual for a company to call and check in just to see if everything is going well. Your company has done that consistently since we began with you.

I often am still at the office when your cleaners come, and I have enjoyed each one of them as people. To a person, they have been considerate and conscientious in doing their job. Our building shines after they leave, and they have gone out of their way to accommodate us when special circumstances have come up.

A reminder to you that I would be pleased to be a reference to anyone who is considering a contract with your company.

Thanks to you and each person in your company for the great work!


Retail Store:

"EC has been exceptional to say the least."

"EC's service provided us with the piece of mind that our facility services are always taken care of allowing us to focus on what we do best, selling customer furniture and catering to our clients."

We have been working together for more than three years now. Our experience with EC has been exceptional to say the least. All of our services are taken care of in a timely and professional manner. In fact, most of the time we don't even see the team but rather come into a beautiful show room after each of their visits. EC's service provided us with the piece of mind that our facility services are always taken care of allowing us to focus on what we do best, selling customer furniture and catering to our clients. I recommend EC's services to all of the retailers that I deal with confidence.

Thanks for all the support EC.


Dealerships:

"The level of service provided has been consistent; their performance 8 months after signing is every bit as good as on day one."

We have used Environment Control for all our cleaning needs since October 2004. We have found them to be very detail oriented and reliable with deep concern for keeping our facility clean. If there is ever an issue they come right in to rectify any problems.

I have worked with several cleaning services in the past and with few exceptions the results have always been the same; poor customer service, poor performance, and high cost. Environment Control stands apart from the other companies. We have been with them since January 2008 and I have found their performance to be exceptional. What I most appreciate is that the level of service provided has been consistent; their performance 8 months after signing is every bit as good as on day one. In fact, they regularly seek feedback on the performance and are quick to correct any issues that arise.

Steve, Molly, and the team at Environment Control are together an outstanding organization and I recommend them highly.


Security Company:

"Anytime I have a question or concerns they quickly return calls. ."

My office changed janitorial services a few months ago. I was interested in the ecological friendly products they use. To my delight they also bid our current service. Since then we have received consistent, high quality janitorial service provided by Environment Control. They are highly professional in all of their dealings.
Steve Fosnot and his staff have been wonderful to work with. Anytime I have a question or concerns they quickly return calls. I would recommend to my family and friends using their services.


Insurance Providor (NOT A CUSTOMER):

"Environment Control sets the standard by which others are measured."

"Environment Control, due to their corporate philosophy, hands-on management style, and attention to very important issues, such as loss prevention and quality control, has maintained an excellent claims profile - with claims far below industry standard."

ISU Insurance Services
Calgard Associates Inc. considers it an honor and a privilege to work closely with Environment Control and we dedicate one department to handle the insurance programs for this national account. Due to the extraordinary data management, training, safety and hiring practices, and overall attention given to fulfilling the corporate mission, Environment Control sets the standard by which others are measured.

Environment Control, due to their corporate philosophy, hands-on management style, and attention to very important issues, such as loss prevention and quality control, has maintained an excellent claims profile - with claims far below industry standard.

Our role is to provide the comprehensive property and liability insurance program for all franchise owners and because of this, we have the wonderful opportunity to work together daily the Environment Control Management Team and franchisees.

We look forward to a continuing and mutually rewarding relationship with this fine company in all their future endeavors.

Sincerely,
Stephen C. Wiles